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Why is Smart paste (to DITA) disabled?

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I've just started working with FM 11. I'd like to try out the new ability to convert Word docs to DITA, but I can't.

 

As I understand it, you copy part of a Word document (or an HTML document) to the clipboard. Then in Frame, you place the cursor in an element in a DITA topic, concept, reference, or task, and from the context menu, select "Smart paste."

 

I've tried this multiple ways, but the "Smart paste" item on the menu is always disabled.

 

I have installed DITA-FMx -- could that be the issue?


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