FrameMaker 11: Internal Error 11004, 17075188, 14420806, 14421392

To whom it may concern,

Recently I keep having a problem with FrameMaker 11 and the application would crush and close. The error message I got is like this: 

Here is the txt file FrameMaker generated:

I searched in your website and could not find an answer. Please help me solving this problem,

Thank you so much,

Lisa